Privacy Policy

TransUp Tech LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our websites, marketing, and the software and platform services we offer (collectively, the “Services”).

By using the Services, you agree to this Policy. If you do not agree, please do not use the Services. Where local law requires a different legal basis or provides you with additional rights, we comply as required.

We may collect the following categories of information, depending on how you interact with us:

• Contact and account data: name, email address, phone number, company name, job title, and account credentials when you register or communicate with us
• Transaction and usage data: information related to orders, subscriptions, support requests, and how you use our websites or products (for example, pages viewed and approximate location derived from IP address)
• Technical data: IP address, device and browser type, operating system, and diagnostic logs that help us operate and secure the Services
• Information you choose to provide: content of messages, form submissions, and files you send us

We do not knowingly collect personal information from children under 16 for marketing purposes. Our Services are not directed to children.

We use personal information to:

• Provide, operate, maintain, and improve the Services
• Process transactions, fulfill requests, and send service-related communications
• Respond to inquiries, provide support, and manage our relationship with you
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our terms and policies
• Analyze usage in aggregate or de-identified form to improve our products and user experience
• Send marketing communications where permitted; you may opt out as described in those messages

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: with vendors who assist us (for example, hosting, analytics, email delivery, payment processing, or customer support), subject to confidentiality and processing terms
• Legal and safety: when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or security
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards
• With your direction: when you ask us to share information or consent to sharing

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. These measures are appropriate to the sensitivity of the information and the nature of our processing.

No system is completely secure. You should use strong passwords, protect your credentials, and notify us promptly if you suspect unauthorized access to your account.

We and our service providers may use cookies, similar technologies, and analytics tools to remember preferences, understand how the Services are used, and improve performance and relevance.

You can control cookies through your browser settings. Blocking certain cookies may affect how parts of our websites function. Where required, we will obtain consent before using non-essential cookies in accordance with applicable law.

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing or to data portability. You may also have the right to lodge a complaint with a data protection authority.

To exercise rights that apply to you, contact us using the information below. We may need to verify your request and will respond in line with applicable law.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law (for example, tax, accounting, or dispute resolution).

When retention is no longer needed, we delete or anonymize information in accordance with our practices and applicable requirements.

Our websites or Services may contain links to third-party sites, integrations, or applications. This Policy does not apply to those third parties. We encourage you to read their privacy policies before providing information to them.

If you have questions about this Policy or our privacy practices, contact us at info@transuptech.com.

We may update this Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through additional notice where appropriate.